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Telefon-Anlagen Vergleich « Multimodalität « Telefonanlagen, Telefondialoge, Telefontastatur, Spracheingabe, Monitor

Multimodalität


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Multimodalität beschreibt die Ein- und Ausgabe von Informationen über verschiedene Wege, zum Beispiel Sprache, Tastatur oder Maus.

In Telefondialogen ist damit meist die Möglichkeit gemeint, innerhalb eines Dialoges Eingaben entweder per Telefontastatur oder Sprache zu machen.

Bei der Ausgabe von Texten kann Multimodalität bedeuten, dass der Text auf dem Monitor oder auf einer Braille-Zeile angezeigt oder vorgelesen wird.

Vergleich der Telefonanlagen

Hier eine Übersicht, welche Anbieter von Telefonanlagen Predictive Dialing bieten:

Anbieter Feature
Alcatel nachrüstbar
Asterisk/open source ja
Avaya nachrüstbar
Cisco nachrüstbar?
Clarity ja (CDE)
Siemens nein
Swyx nachrüstbar?